Frequently asked questions
Frequently asked questions
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How much does a delivery cost?
How much does a delivery cost?
Pricing depends on delivery type, distance, and urgency. Contact us for a quick quote.
What payment methods do you accept?
What payment methods do you accept?
We currently accept ACH transfers or checks for payment.
What are you payment terms for invoices?
What are you payment terms for invoices?
Payment is due upon receipt for all one-time and on-demand services. For established business clients with recurring needs, we offer Net 15 terms upon credit approval. This means payment is due within 15 days of the invoice date.
What is the cutoff time for same-day delivery?
What is the cutoff time for same-day delivery?
Please contact us early in the day; same-day delivery depends on distance and availability.
Do you deliver on weekends or holidays?
Do you deliver on weekends or holidays?
Our standard operations are Mon-Fri 7AM - 6PM. Special requests for early pickups, weekends, and/or holidays can be arranged. Contact us to confirm.
How do I submit a delivery request?
How do I submit a delivery request?
You can submit a request using the Contact Page form or call us directly.
Can I get a quote before scheduling a delivery?
Can I get a quote before scheduling a delivery?
Absolutely! Contact us with the delivery details and we'll provide a quote quickly.
Are there any fees for urgent deliveries?
Are there any fees for urgent deliveries?
Yes, fees vary based on urgency, distance, and delivery type. Contact us for a detailed quote.
What should I do if I have an issue with a delivery?
What should I do if I have an issue with a delivery?
Contact us immediately via phone or form - we'll resolve any issues promptly.
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